You join by filling in the application form on our website at www.payataxi.com
See our fees page for current pricing.
No, there are no additional subscription fees with Payataxi.
You will pay a service charge based on the value of the payments you receive through Payataxi. We may also apply charges for stationery if your transaction volume is low and your stationery usage is high.
Yes, you will pay a service charge calculated on the value of the transaction.
You will receive a welcome pack which contains all the information you need to get started, as well as your Taxi Identity card(s).
If you lose your card, then let us know by logging into your account at www.payataxi.com and we will arrange for a replacement card to be issued to you.
You can order more stationery on line by logging into your account at www.payataxi.com.
Transactions are settled every Thursday and transferred by BACS to your bank account the next day.
Settlement takes place each Thursday and settles all payments processed up to midnight on the preceding Friday. Depending on when you take a payment you can expect to receive the funds into your bank account between 7 and 13 days later, on average 10 days.
You may incur a charge for replenishing your stationery if we calculate that the number of payments you have accepted using Payataxi falls significantly short of your stationery usage.
You can close your account by writing to us at Payataxi, Victory House, 400 Pavilion Drive, Northampton, NN4 7PA.
Yes, just complete your friends details on the 'Recommend a Friend' page when you next log into payataxi.com. We'll send them an email telling them all about Payataxi and if they register we will credit your account with your reward.
See our fees page for current pricing.
As soon as your friend successfully completes their registration with Payataxi we will credit your account with your reward. This will be paid into your nominated bank account during the weekly settlement run.
We can provide you with a report of all the information we hold about you. Please submit your request in writing to The Data Controller, Payataxi, Victory House, 400 Pavilion Drive, Northampton, NN4 7PA. We will respond within 30 days. Please note that we may charge a fee for this service.
Yes, when you register online at www.payataxi.com simply enter how many people in your business need to take card payments and then provide their details in the space provided.
Our Customer Services team will review your application and notify you of the outcome within 3 working days.
Please follow the prompts on the login page for a forgotten password. The website will help you to select a new password.
You can update all of your details when you log into www.payataxi.com on the 'My Details' page.
This is a security measure. Our website requires you to enter your password to authorise the changes you want to make. If you do not have access to the Internet, you can tell us about changes by writing to Payataxi Customer Services, Victory House, 400 Pavilion Drive, Northampton, NN4 7PA. Please note that we may carry out additional checks to ensure that this is a genuine request for changes.